Privacy Notice

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations (hereinafter “the Law”), we inform you that Naturkost de México S de RL de CV protects your personal data to avoid damage, loss, destruction, theft, loss or alteration, as well as the unauthorized processing of your personal data and makes this Privacy Notice available to you, so that you know their practices when obtaining, using, storing and, in general, treating your personal information.

I. Responsible for the Processing of Personal Data.

Naturkost de México S de RL de CV (hereinafter “the Responsible”), with the following adress; Privada de la Cruz # 6, Santa Cruz de las Flores Industrial Park, Tlajomulco de Zúñiga, CP 45640

II. Personal data that could be collected.

The Personal Data that you provide us freely and voluntarily, but not limited to, may be the following:

  • Identification data, such as: name, home address, place and date of birth, marital status, occupation, schooling, CURP, telephone number, landline or mobile, fax, email.
  • Labor data, such as: position, work address, email, telephone, landline or mobile number and fax, position.
  • Billing information, such as: entity to which the charge will be made, tax address, RFC.
  • Financial data, such as: bank account information, payment policies, contact details of accounts payable and accounts receivable areas.
  • Business data, such as: domicile of establishments, manufacturing plants, sales offices, requirements and needs of products, prices of products and services, contact details of sales areas.

The Responsible may collect personal data in the following ways: when you provide us directly, when we obtain information through other sources that are allowed by law such as telephone numbers, references from other companies or individuals, public databases of any entity or public or private dependence, among others.

Social Media

The social media (such as Facebook® and LinkedIn®, among others) constitute a communication and interconnection platform between digital platforms of the different users, are outside the COMPANY and, therefore, are not under their responsibility.

The information you provide within social media in which the Responsible participates as a user, does not constitute or form part of the personal data subject to the protection of this Privacy Notice, being the responsibility of the company that provides that platform and who publish.

In the collection and processing of personal data that you provide us, we comply with all the principles established by the Law: legality, quality, consent, information, purpose, loyalty, proportionality and responsibility.

The veracity of the information you provide is under your responsibility, so that "The Responsible" will at no time respond for the authenticity of it.

III. Purposes of the processing of personal data.

TThe Responsible will collect your personal data without disclosure or commercial use, and will only use them for the following purposes:

  • Collection, billing, payment and transactions: in order to make the economic charges.
  • Evaluate the quality of our products and services.
  • Formalize the relationship generated with you in contracts or other documents.
  • To inform you about the commercial information of THE COMPANY, among which the one related to promotions, information on new products, changes in our products, internal studies on consumption habits and any other promotional or product-related issue and / or services that are part of the commercial concept of "The Responsible".
  • Delivery of products and fulfillment of obligations derived from our commercial relationship with you.
  • Register it in our systems as a supplier and / or client, either in its eventual or permanent modalities.

Your personal data will be kept under the strictest confidentiality and may not be used for purposes other than those mentioned above unless there is a change to this Privacy Notice and your express agreement is obtained with said change.

Once the purpose of the processing of your personal data is fulfilled, they will be blocked with the sole purpose of determining possible responsibilities in relation to their treatment, up to the legal or contractual prescription period of these. During this period, personal data may not be processed and after this, it will be canceled in the corresponding database.

IV. Transfer of Personal Data.

The Responsible does not transfer personal data without the prior consent of the owner of the data. Any transfer of personal data that the Responsible performs, will be only for the purposes allowed by law.

V. Security Measures / Limits to access.

The Responsible has adopted the necessary and enough technical, administrative and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment.

Personal data is safeguarded in databases and computer equipment that have the necessary security to prevent information leaks. Physical and logical access controls, environmental controls, anti-intrusion protection systems (IPS, Firewall), antivirus protection tools and web filtering are some of the tools used to maintain data security in the information systems of the Responsible.

The computer security tools mentioned in the previous paragraph are supported by an internal information security policy that explains to the employees of the Responsible the security considerations that must be taken when using a computer system and is constantly reinforced.

However, no data transmission over the Internet is completely secure and, therefore, the Responsible cannot guarantee that the processing of personal data will be free of any damage, loss, alteration, destruction or the use, access or treatment not authorized.

Only authorized personnel who have met and observed the corresponding confidentiality requirements may participate in the processing of their personal data.

Therefore, the options you have in order to request the limitation of the use or disclosure of your personal data, subject of this Privacy Notice, are made known to you:

a) In writing sent to the Person in Charge of the Processing of Personal Data (at the address indicated in point VI below); or via email to the following address;

b) Via telephone with the Person in Charge of Personal Data Processing at +52 (33) 3796 1201

VII. Rights that correspond to the holder of Personal Data.

As the holder of personal data, you can request to the Person in charge of Protection of Personal Data, the rights of Access, Rectification, Cancellation and Opposition (“ARCO” rights). Also, you can revoke, at any time, the consent you have granted and that is necessary for the processing of your Personal Data, as well as limit the use or disclosure of these.

The request for the ARCO rights must contain and accompany the information and documents indicated by the Law, which, in a more non-limiting way, include the following:

  • The name and address of the holder or other means to communicate the response to your request.
  • Documents proving your identity or, the legal representation of the holder.
  • A clear description of the personal data regarding which one seeks to protect with the ARCO rights.
  • Any other element or document that facilitates the location of personal data, as well as any other document required by current legislation at the time the application is submitted.

In case you do not want to receive emails with the update of the products and / or services sold by the Responsible, as well as reminders regarding the fulfillment of certain obligations that apply to you for your business activity, you can send your request to the email address of the person in charge of the Processing of Personal Data designated by the Responsible.

The Responsible will not be obliged to cancel your Personal Data in any of the cases established in the Law, among others the following:

  • that refers to the parties to a private, social or administrative contract and are necessary for its development and compliance;
  • that must be treated by legal provision;
  • that judicial or administrative actions related to tax obligations, the investigation and prosecution of crimes or the update of administrative sanctions are impeded;
  • that are necessary to watch over the legally protected interests of the holder;
  • that are necessary to perform an action based on the public interest.

VIII. Revocation

The holder of the Personal Data may revoke the consent for the processing of Personal Data at any time and must send a written request to the Person in Charge of the Personal Data, either by courier to the domicile or to the email mentioned in this Privacy Notice.

We will have a maximum period of 20 business days to inform you about the origin of this and if it is appropriate, it will be effective within fifteen business days following the date on which the response to the email you provide us for such purposes is communicated.

IX. Modifications to the privacy notice

The Responsible reserves the right to make changes or updates to this privacy notice at any time, for the attention of new legislation, internal policies or new requirements for the provision and offering of our services. These modifications will be available to the public and we will send them to the last email you provided. We will not be responsible if you do not receive the notification of change in the Privacy Notice if there is a problem with your email account or data transmission over the internet.

Naturkost de México S de RL de CV

Last update of this Privacy Notice: July 30, 2019